❓ Frequently Asked Questions
Q1: Are you a manufacturer or a trading company?
We are a 100% manufacturer, specializing in customized doors and windows business, with many skilled workers and experienced sales staff.
Q2: Can you produce custom sizes, shapes, and colors?
Absolutely! We specialize in customizing windows and doors to your exact project specifications, including unique shapes (arch, circle), any RAL color match, and hardware finishes.
Q3: What is your lead time for orders?
For standard orders, lead time is 25-30 days after deposit confirmation. For custom projects, it typically takes 35-45 days.
Q4: Do you offer a complete door/window system?
Yes, we are a system supplier. Our products feature consistent profile designs and color finishes to ensure a seamless look for your entire project.
Q5: What is the MOQ for custom orders?
We can be flexible for sample orders or long-term cooperation projects. Please contact us for specific requirements.
Q6: Do you provide installation guidance?
Yes, we provide online guidance to ensure your products are installed correctly and function perfectly.