Basic Information
Type
Gantry Stacker & Reclaimer
Application
So 20'/40'/45'container
Power Source
Diesel Engine
Product Presentation
Professional Service & Support
Service Concept: Quality determines success or failure, service determines the future
- Standardized customer operation and equipment maintenance training.
- 24-hour technical telephone guidance with rapid response within 30 minutes.
- On-site professional technical support within 24 hours when required.
- Regular active and preventive inspections (monthly and quarterly).
- Efficient spare parts management with same-day shipping for common accessories.
Logistics & Manufacturing
Shipping Options: Accepted across China to designated locations; international shipping via FOB, CIF, or factory pick-up.
Customization: Lead time for custom projects ranges from 1 to 3 months based on specific technical requirements.
Frequently Asked Questions
What types of containers can this equipment handle?
The Gantry Stacker & Reclaimer is designed to handle standard ISO 20', 40', and 45' containers with a load capacity of up to 45 tons.
Do you offer customized manufacturing?
Yes, we accept full customization. The production cycle for custom equipment typically takes between 1 to 3 months depending on the specifications.
What is your after-sales response time?
We provide 24-hour telephone guidance with a 30-minute response time. If on-site assistance is needed, our technicians aim to arrive within 24 hours.
How are spare parts managed?
Common accessories are dispatched the same day. We also offer to establish on-site spare parts warehouses for customers based on their equipment usage.
What are the international shipping terms?
For international orders, we accept standard trade terms including FOB, CIF, and direct factory pick-up.
What kind of training do you provide?
We provide standardized training programs covering both professional equipment operation and routine maintenance for your staff.