Q1: Can you do customized size?
A1: Depending on items, some we can, some need mould cost. Please contact us for specific customization needs.
Q2: What is your packing method?
A2: For samples, we use cartons or wooden boxes. For bulk orders, items are packed in cartons and then secured on pallets.
Q3: How long is the delivery time?
A3: Samples take 7-10 days. Bulk orders depend on quantity; stock items are sent immediately upon payment.
Q4: Can we get free samples before bulk orders?
A4: We do not offer free samples, but the sample cost will be refunded to you when you place a bulk order.
Q5: What is your payment method?
A5: We accept Bank transfer or Western Union. Full payment for under USD 5000; 50% deposit and balance before delivery for over USD 5000.
Q6: What materials are used for the water curtains?
A6: We primarily use high-quality Stainless Steel 304 to ensure durability and a modern aesthetic.